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Privacy Policy

Privacy Policy

Effective Date: January 13, 2025

At Tropical Spice Event Rentals ("we," "us," "our"), your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.tropicalspiceeventrentals.com or interact with us, including through text messaging. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

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We may collect the following types of information:

  • Personal Information: Name, email address, and phone number.

  • Text Messaging Data: Information you provide when you opt in to receive text messages from us, including your phone number and consent to receive messages.

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2. How We Use Your Information

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We use the information we collect for the following purposes:

  • To provide our rental services and process your bookings.

  • To communicate with you, including responding to inquiries and sending updates about your orders.

  • To send promotional offers, updates, and other marketing messages, only with your explicit consent.

  • To improve our website, services, and customer experience.

  • To comply with legal obligations.

 

3. How We Obtain Consent

  • Manual Consent via Phone or In-Person

    • If a customer provides their phone number during a phone call or in-person transaction, we ask for their verbal or written consent to receive SMS messages.

    • Customers are informed that they can opt out anytime by texting STOP.

  • Existing Customer Relationships

    • If a customer has previously rented from us and provided their phone number, we will send them a one-time message asking them to confirm their consent before sending any further SMS communications.

    • If they do not respond with consent, they will not receive additional messages.

  • Double Opt-In (When Required)

    • In some cases, we may send an initial confirmation message asking the user to reply with "YES" to confirm their subscription.

    • Example: "Reply YES to confirm your subscription to Tropical Spice Event Rentals updates. Msg & data rates may apply. Reply STOP to opt out."

  • Opt-Out and Consent Management

    • Users can opt out anytime by texting STOP. Once opted out, they will no longer receive SMS messages from us.

    • Users can text HELP for support or contact us at tropicalspiceeventrentals@gmail.com or call 646-598-9545 for assistance.

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4. Sharing of Your Information

 

We respect your privacy and will never share your text messaging opt-in data or consent with any third parties. We do not sell, rent, or trade your information.

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SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes

 

5. Text Messaging Policy

 

By opting in to receive text messages from Tropical Spice Event Rentals, you consent to receive messages related to your bookings, promotions, order alerts, appointment reminders, and account notifications.

Messaging frequency may vary. Standard message and data rates may apply.

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6. Data Security

 

We implement industry-standard measures to protect your information from unauthorized access, use, or disclosure.

 

7. Your Rights

 

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of receiving marketing communications.

  • Withdraw consent for text messaging at any time.

To exercise these rights, please contact us at tropicalspiceeventrentals@gmail.com.

 

Contact Us

 

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

 

Tropical Spice Event Rentals
42 Broadway, 12th Floor
New York, NY 10004 (Financial District)
Email: tropicalspiceeventrentals@gmail.com
Phone: 646-598-9545

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